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CRM program - Custom-made - Management Software

CRM Software - Easy2Bill


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  • Easy2Bill (Telecom management Programs ) CRM Tool Telecom Easy2Bill
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  • This program allows Telecom companies to manage the bulk of their activities. Units are usable in a global way or in an independent way.

    This program is a CRM tool, it permits consulting the body of the information of the customers (example: addresses, telephone n°, client n°, bill owed/paid).
    Of course, this tool allows the persons in charge to view the profit by customer, by destination, etc... With Easy2Bill, you have access to a complete control panel that indicates how you can view and control the situation. The advantage of a CRM (customer relationship management) program is that it is customer oriented in order to cover the request of your customers but Easy2Bill also allows you to keep your eye on the critical points.
    Here are certain functions of the program:
    • Management of the functions: fixed line, GSM and ADSL
    • Client management
    • CDR management (fixed line, GSM and ADSL services) daily and monthly
    • Management of the activations
    • Management of the price lists
    • Management of the promotions
    • Management of the subscriptions
    • Management of the prefixes
    • Accounting transfer (Kluwer and Popsy)
    • Debit transfers (Isabel)
    • Management of the codes
    • Bill generation in PDF and sending by e-mail
    CRM Tool - CRM Program - Management Tool Telecom - intelligent solutions

    • Management of the products: fixed line, GSM and ADSL
    Easy2Bill is a program in Java, JSP, C# with a MS Sql database that allows you to manage your Telecom company. In this framework, it will be possible for you to work with the line service set ups, mobile and ADSL.

    • Client management
    As a CRM, Easy2Bill allows you to manage your customers in a complete way. Thus, you will be able to encode your new customers, to modify them or to eliminate them.
    From the card customer, you will be able to get all the details: its bills, its communications, its services, its prices,...

    • CDR management
    A Telecom company cannot work without CDR management. CDR, daily or monthly, is able to be imported manual or automatic. In fact, an automated system allows you to import your CDR without anything to do. If your supplier furnishes the CDR by FTP or Extranet, a Service Web will look for the CDR and will import it automatically into your data base.

    To automate each importation of a CDR, the application can send a summarized e-mail of the imported communications in Excel.

    • Management of the activations
    The ADSL activations come automatically from the application. In fact, the questions to the supplier are done from the programs and sent directly to the supplier. Even the responses of the supplier can be interpreted by the program.

    • Management of the price lists
    Easy2Bill will allow you to manage your price lists quickly in a simple way.
    It will be possible for example to clone a price list. A price characteristic in Easy2Bill is that they are not attributable by prefixes but by destinations.

    • Management of the promotions
    You can bill to your customers while they use promotions. In fact, with our program, you will be able:
         - To offer a special price for the communications between certain numbers
         - Free minutes
         - A percentage on the bill
         - An amount set up in Euros

    • Management of the subscriptions
    Thanks to Easy2Bill, you will be in a position to manage the GSM and ADSL subscriptions.

    • Management of the prefixes
    In order to always have the maximum information in your dara base and in order to be able to bill all of the calls of your customers, a prefix management is essential.
    Every prefix is linked to a destination. If a prefix is linked to a destination that already exists and that has the same price, the price does not necessarily have to be encoded.

    Currently we count more than 10,000 prefixes for the fixed lines.

    • Exports to Accounting Applciations
    From our application, it will be possible for you to transfer to Popsy or Kluwer (we can equally adapt the program to your accounting program) :
         - Transfer of the customers
         - Bill transfer
         - Exports of domiciliations payments

    • Management of the payments via domiciliation
    To manage all the accounting aspects, Easy2Bill allows you to export your debits to Isabel.

    • Management of the codes
    Thanks to Easy2Bill, you will be able to manage the CODAS. The codas are the bank files that you can extract from Isabel. Our programs will take care of the paid bills and will advise you quickly if a bill was paid.

    • Bill generation in PDF and sending by e-mail
    Easy2Bill would not be Easy2Bill if it did not allow you to generate your final bills. After the importation of the CDR, to the management of the prices and customers, you will be able to bill these.
    In order to avoid useless work in the printing of a bill, a minimum bill is calculated with a maximum in time. Example: minimum of 15, reportable maximum on 3 months.
    A bill will be created in the PDF format. The customers can receive their bill by e-mail with the PDF file attached.

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